Conflict transformation (01-03 August, 2022)
Course Contents:
What is conflict, describing the conflict and preconceptions about conflict, Is conflict good or bad? Potential benefits of conflict .Cost of conflict
conflict and change, Defining workplace a conflict ,Conflict diagnosis and dispute resolution, Sources and causes of conflict, Interest analysis, Assessing the character of the conflict, Trust and its significance, Assessing impediments to resolve the conflict,
Assessing the negotiating style ,Conflict transforming techniques
Mutual understanding and conflict Stereotypes, diversity and conflict, Conflict transformation with emotional intelligence
How Does Negotiation Relate to Conflict Resolution?
How to Employ Conflict Resolution During Negotiation
When and How Does Conflict Transformation Occur?
Shift from Conflict Resolution to Conflict Transformation?
Consequences of conflict on individual to organization’s performance ,Communication styles as barriers to dealing with conflict ,Conflict resolution process
Pitfalls of the conflict and dealing with them A case study analysis ,Contemporary challenges of conflict management in the 21st Century
Date : 01-03 August, 2022
Course Cordinator : Zari, Assistant Director, ph: 051-9265391
Email. dgpmi@fce.edu.pk